Backup
When did they last restore your backup?
Not take one. Restore one. Ask for the date of the last successful test restore. If they have to go and check, that is your answer.
Managed IT support for 20+ seat businesses
115 trained engineers on the road across every county in Ireland, 24/7. Most IT companies will remote in. We will drive.
Sound familiar? 30 seconds
Someone who knows IT, not a call centre. Twenty minutes, no obligation.
Boots on the ground
Every ICT van is tracked live. When a switch dies in a Galway warehouse at four on a Friday, we know which engineer is closest and they are already moving.
What nobody has checked
Almost every business owner holds a private opinion about their IT provider that they have never put into words. These are the three questions that do.
Backup
Not take one. Restore one. Ask for the date of the last successful test restore. If they have to go and check, that is your answer.
Security
Partial MFA is the most common gap in a 30 seat business. It is also the first thing a customer's security questionnaire asks about.
Response
Remote support fixes most things. It does not fix a dead switch on a shop floor. Someone has to drive, and there should be a name and a time in writing.
What you get on the call
The call is worth having even if you never switch. You come away knowing where your business is exposed, and what to ask your current provider to fix.
Backup, access and response, measured against what a 20+ seat business should have in place.
The restore test to request, and how long a real restore should take for your setup.
If your provider is doing a good job, we will say so. Plenty of calls end with advice, not a proposal.
Around 4,000 Irish organisations are expected to fall in scope of NIS2, and their suppliers are being asked questions. If a customer has sent you a questionnaire, bring it.
How it works
Name, company, phone, staff count. Thirty seconds.
Someone who knows IT and knows what breaks. Not a call centre, not a script.
If it makes sense to go further, we build a proposal around your sites and your contract end date. If not, you have lost twenty minutes.
Who this is for
Irish businesses with 20 or more staff, usually more than one site, anywhere with people who are not sitting beside the server.
Retail groups, manufacturing, logistics, healthcare groups, professional services, hospitality groups. The same field organisation that keeps Ireland's largest retailers and a pillar bank running, now for a 30 seat business.
Leave your number. We call within four working hours, listen, and tell you straight where you stand.
Mon to Fri, 8am to 6pm. Out of hours, the engineer on call answers.